Service Desk Analyst with German or Dutch
  • Praha hl.m., Praha
Service Desk Analyst with German or Dutch
Grafton Recruitment
8. 4. 2022
neuvedeno za měsíc
Informace o pracovní pozici


Do you see yourself as an IT and computer enthusiast?
Did you apply for a job in the field of IT, but they wanted more experience?
Are you fluent in German or Dutch and English?
We are looking for juniors who wish to make a career in the field of IT and are looking for entry-level positions!
Experience in customer service or administration is welcome.
As for a Service Desk Analyst, these will be your daily responsibilities:
- Desk support in logistics service
- Internal communication with colleagues across Europe will be on a daily basis
- Daily communication in German and English
- Ticket system management
- Resolution of inquiries and questions regarding orders
- Thanks to this position, you will learn about the industry and the field of IT every day!


- 25 days of paid vacation
- 6 sick days
- Referral bonus
- Home office possibilities
- Generous cafeteria benefits
- Meal Vouchers
- Multisport card
- Sports club employee membership
- Mobile and Laptop


- Written and spoken English and German or Dutch (B2): you will be in daily communication with advanced or native speakers
- Elemental IT knowledge and skills are a plus: This job will teach you even more!
- Problem solving mindset
- Analytical thinking
- Team spirit and enthusiasm to help
- Customer Support experience is an advantage

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